SellerZen
How does SellerZen handle Business Orders or Invoiced Orders?
Businesses that purchase through Amazon may have terms up to 90 days. Business orders will stay as pending on SellerZen...
Why are some of my invoices zero dollars?
Amazon sent out a replacement or fees may have exceeded the sales income and QuickBooks doesn’t allow negative invoices. There...
How does Bundle or Kit support work?
We split the cost evenly across the items in the bundle or kit. If you’re using a bundle item in...
Do I need to add a credit card to try your service?
No credit card is necessary to try our service. You don’t need to add a credit card to try out...
Can I add more than one Amazon marketplace to SellerZen?
Add as many marketplaces as you want to your SellerZen account. You can add as many Amazon marketplaces as you...
What are some of the recommended accounts for mapping?
We recommend mapping the following accounts for options under the Sales, Line Item, and Settlement Tabs. Under the Sales page,...
Why doesn’t my balance on Seller Central match my QuickBooks Undeposited Funds?
Add your latest current reserved funds to your undeposited funds to get the total balance if the current reserve funds...
Why don’t the fees show up on my FBM invoices?
FBM fees don’t show up through Amazon until you have marked the order as shipped. Then we make a Vendor...
What type of account should the Marketplace Facilitator Tax be in QuickBooks Online
The Marketplace Facilitator Tax account should be a “Bank” account with detail type “Cash on hand.” After, you’ll need to...
Why don’t Pending Orders show up in QuickBooks?
We don’t make invoices for pending orders until they’re cleared. We don’t create documents for pending orders in QuickBooks Online...
