SellerZen
How do I view all the failed imports?
View all failed imports on SellerZen and then batch retry import once you’ve fixed the issue. On any page, you...
Why doesn’t my balance on Seller Central match my QuickBooks Undeposited Funds?
Add your latest current reserved funds to your undeposited funds to get the total balance if the current reserve funds...
Adding multiple marketplaces for your QuickBooks Online account
You’ll have to add each marketplace individually to your QuickBooks Online company If you have multiple marketplaces active for your...
How does Bundle or Kit support work?
We split the cost evenly across the items in the bundle or kit. If you’re using a bundle item in...
The following seller SKUs must be purchasable and have an expense account in your QuickBooks Online
Your non-inventory or inventory item in QuickBooks Online is missing an expense account. To fix this error, edit your non-inventory...
How do I resume SellerZen when it’s paused?
Learn how to resume SellerZen after you’ve paused it. If your service is paused because your free trial is over,...
What happens when my free credits are used up and I have more orders than my free credits?
Import is paused for new transactions until you add a valid credit card. Once you’ve used up your free credits,...
Can I add more than one Amazon marketplace to SellerZen?
Add as many marketplaces as you want to your SellerZen account. You can add as many Amazon marketplaces as you...
Why don’t the fees show up on my FBM invoices?
FBM fees don’t show up through Amazon until you have marked the order as shipped. Then we make a Vendor...
How do I pause the sync?
Learn how to pause your SellerZen sync. To pause your SellerZen sync into QuickBooks Online, simply click on Integration. When...
