- 38 Articles
Learn how SellerZen works.
- How do I view all the failed imports?
- I already have a QuickBooks Online company, but I want to try out SellerZen on a trial basis
- Why don’t the fees show up on my FBM invoices?
- How does SellerZen handle Business Orders or Invoiced Orders?
- SellerZen Developer Permissions Expiration
- What type of account should the Marketplace Facilitator Tax be in QuickBooks Online
- 59 Articles
Get help with SellerZen setup and integration.
- How do I sign up with different email addresses?
- Set up VAT for EU marketplaces on SellerZen
- I can’t click on “Next” when I try to authorize SellerZen as a developer
- Create and set up VAT in QuickBooks Online to map on SellerZen
- Default Accounts
- My account doesn’t show up when I try to map an account under the Settlement page
- 27 Articles
Frequently Asked Questions and the answers to them.
- Why can’t I add an EU marketplace?
- My Amazon Settlement from my Bank connection and Deposit from SellerZen are counted twice
- What if the document already exists on QuickBooks Online?
- What account should I map the Amazon reserve amount to?
- Why doesn’t my foreign settlement deposit match my actual bank deposit amount
- Can I connect my Amazon account even if it’s suspended?
- 10 Articles
Videos about configuring SellerZen and QuickBooks Online.
- Create a new Customer in QuickBooks Online and map it as a Default Customer
- Add Amazon as a Vendor in QuickBooks Online and map it
- Visit SellerZen’s YouTube Channel
- Enable and Add Location Tracking in QuickBooks Online
- SellerZen Setup Wizard with New QuickBooks Trial Company
- Add Amazon as a Payment Method in QuickBooks Online and map it
- 34 Articles
Find answers to questions about QuickBooks Online.
- Offset Marketplace Tax Liabilities and Make Sales Tax Inactive
- Do I need to check the “Is taxable” box for service items?
- How to offset or pay the sales tax liabilities for Marketplace Facilitator Taxes
- How do I change the account for my Products and Services item?
- Why is there a duplicate item for every Vendor Credit in QuickBooks Online when I run a product report?
- Balance due for Sales Tax
- 6 Articles
Find answers to questions about Amazon.
- Understand Amazon’s FBA Inventory Reconciliation Report
- Where can I find all the Amazon FBA fees?
- How do I track FBA customer returns?
- How can I estimate profits for FBA?
- How do I find the shipping address on Amazon for missing shipping or ship to addresses?
- What is a returns processing fee?